Privacy Policy

Information We Collect

When you engage with Helios Path's financial analysis platform, we collect several types of information to provide you with personalized services. This includes personal details you provide directly, such as your name, email address, and contact information when creating an account or reaching out to us.

We also gather usage data automatically through your interactions with our platform. This encompasses your browsing patterns, the financial tools you access most frequently, and how you navigate through our educational resources. Additionally, we collect technical information like your device type, browser version, and IP address to ensure optimal platform performance.

• Personal identification information including name, email, phone number, and postal address
• Financial preferences and investment goals you share with us
• Platform usage statistics and interaction patterns
• Device and browser information for technical optimization
• Communication records when you contact our support team

How We Use Your Information

Your information serves multiple purposes in enhancing your experience with our financial analysis tools. Primarily, we use it to customize your learning journey and provide relevant educational content that matches your specific financial goals and knowledge level.

We analyze usage patterns to improve our platform's functionality and develop new features that better serve our community. Your data also helps us send you timely updates about market insights, new educational materials, and platform enhancements that align with your interests.

• Delivering personalized financial analysis tools and recommendations
• Improving platform performance and user experience
• Providing customer support and responding to inquiries
• Sending relevant educational content and platform updates
• Analyzing trends to develop better financial education resources

Information Sharing and Disclosure

We maintain strict boundaries around sharing your personal information. Helios Path does not sell, rent, or trade your personal data to third parties for marketing purposes. We only share information in specific, limited circumstances that directly benefit your experience or fulfill legal requirements.

In some cases, we work with trusted service providers who help us deliver our educational platform. These partners are carefully selected and bound by confidentiality agreements. They only access the minimum information necessary to perform their specific functions, such as hosting services or analytics tools.

We may also disclose information if required by law, to protect our rights, or to ensure the safety and security of our platform and users. However, we'll always notify you of such requests unless legally prohibited from doing so.

Data Security and Protection

Protecting your information is fundamental to everything we do at Helios Path. We employ industry-standard security measures including encryption, secure servers, and regular security audits to safeguard your data against unauthorized access, alteration, or destruction.

Our security protocols include multi-layer authentication systems, regular password updates, and restricted access controls. Only authorized personnel who need access to perform their job functions can view your personal information, and all access is logged and monitored.

• SSL encryption for all data transmission
• Regular security assessments and updates
• Restricted access controls and employee training
• Secure data storage with backup systems
• Incident response procedures for security breaches

Your Rights and Choices

You maintain significant control over your personal information and how we use it. At any time, you can access, update, or correct your personal details through your account settings or by contacting our support team directly.

If you wish to delete your account and associated data, we provide a straightforward process to do so. We'll remove your information from our active systems within 30 days of your request, though some data may be retained for legal or operational purposes as outlined in our retention policy.

• Access and download your personal data
• Correct inaccurate or outdated information
• Delete your account and associated data
• Opt out of marketing communications
• Request information about data processing activities

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. For active accounts, we maintain your data to ensure consistent service delivery and personalized experiences.

When you close your account, we begin our deletion process immediately. Most personal information is removed within 30 days, though some data may be retained longer for legal compliance, fraud prevention, or legitimate business purposes. We automatically purge inactive accounts after three years of no activity.

Financial education progress and anonymized usage statistics may be retained longer to help us improve our platform for future users, but this information cannot be linked back to your identity.

International Data Transfers

As an Australian-based company, Helios Path primarily processes and stores data within Australia. However, some of our service providers may be located in other countries with different privacy laws. When we transfer data internationally, we ensure appropriate safeguards are in place.

We work only with service providers who demonstrate adequate data protection standards and enter into agreements that require them to protect your information according to Australian privacy principles. Any international transfers are conducted with your consent and necessary legal protections.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, analyze how you use our platform, and improve our services over time.

You can control cookie settings through your browser preferences. While you can disable cookies entirely, this may limit some platform functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain until you delete them or they expire.

• Essential cookies for platform functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Security cookies to protect against fraud

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform before the changes take effect.

Minor updates that don't materially affect your rights may be implemented without specific notification, though we'll always update the effective date at the bottom of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you disagree with changes to our privacy policy, you can choose to discontinue using our services. Continued use of our platform after policy updates indicates your acceptance of the revised terms.